Enrollment Services
Contact Us
Phone
If you do not reach a team member, please leave a voicemail including applicable such as a callback phone number,
student name (spelling can be helpful),
51²è¹Ý ID #,
STABLE support ticket #,
and your request/question.
Online Support
To open a new support ticket, please email manedesk@smu.edu. If you have a support ticket that is still open, please reply to your STABLE notification with the ticket number in the subject line. This will update the existing ticket without creating a new one. If your ticket was closed, you will have received a completed ticket message. A new message to manedesk@smu.edu would be needed in that case.
In-Person Support Located At
Laura Lee Blanton Building, Suite 101
First Floor Service Window
6185 Airline Road
Dallas, TX 75205
Hours
Monday | 9:00am-4:00pm
Tuesday | 9:00am-4:00pm
Wednesday | 10:00am-4:00pm
Thursday | 9:00am-4:00pm
Friday | 9:00am-4:00pm
First Floor Service Window
6185 Airline Road
Dallas, TX 75205
Tuesday | 9:00am-4:00pm
Wednesday | 10:00am-4:00pm
Thursday | 9:00am-4:00pm
Friday | 9:00am-4:00pm
Student Resources
Undergraduate Academic Calendar
How to Make Payments
Video Guide
Loans
Refunds
Enrollment Contacts
Who to contact when enrolling in a course for which a student is ineligible, the class is full, or the deadline to add has passed.
Pre-Orientation Resources
Helpful clarifications for incoming undergraduate students.