How to access files from a USB drive in Apporto

Please Note:
  • This feature is only available for Windows OS.
  • A good wifi connection (low latency) is recommended.
  • Virtual Reality devices, Arduino boards, and WACOM tablets are not yet supported.

If you need to access USB devices, such as thumb drives or printers, from Apporto, you can do so by mounting the USB device to the Apporto cloud desktop.

Connect and Use a USB Device within Apporto

  1. Connect the physical USB device to your local Windows PC.
  2. Go back to the Apporto cloud desktop.
  3. Click the settings icon Setting icon in the top menu bar to open the Settings menu.
  4. Click USB accessible.
    screenshot of menu item USB accessible selected
  5. Select the desired USB device from the dropdown menu. 
    screenshot of selecting USB drive.
  6. Click Mount.
  7. The USB status will change to ‘Mounted’ and the device will be accessible from the Apporto cloud desktop (e.g. an icon will appear on the desktop).
  8. Double click on the relevant desktop icon to open the USB application.
  9. You may begin working with the device (e.g., accessing files from a thumb drive, printing, etc.).

Unmount USB Device

  1. When you are finished working with the USB, you may unmount it from Apporto.
  2. Click the settings icon Settings icon in the top menu bar to open the Settings menu.
  3. Click USB accessible.
    screenshot of menu item USB accessible selected
  4. Click Unmount.
    screenshot of unmounting USB drive.